Share on Facebook Consumers can only make ethical decisions about which companies to do business with when they have access to accurate and complete information about the practices of different businesses.
Enron was founded in in Omaha, Nebraska as a natural gas provider, but was reorganized in to function as a holding company BBC News, n. In its annual report to shareholders, Enron listed its core values as follows: Communication — We have an obligation to communicate.
Respect — We treat others as we would like to be treated. Integrity — We work with customers and prospects openly, honestly, and sincerely. Excellence— We are satisfied with nothing less than the very best in everything we do. Enron, Annual Report,p. However, several examples reveal that the culture stood opposed to these core values.
Instead of reinforcing the code of ethics and the list of virtuous core values, the actions of leadership established a culture with values of greed and pride. These actions undoubtedly helped shape the culture of Enron.
Taking these two examples into consideration, it becomes clear why reports of unethical behavior were seen at all levels. Despite public awareness about the dangers of this behavior, no one came forth to speak out against it.
While senior leadership worked to create a statement of core values that upheld the highest ethical standards, their actions shaped a culture that would not meet these standards. However, this attention is well deserved, as Zappos is considered by many to be a shining example of customer service, culture, and ethics Chafkin, Zappos was founded in It has since expanded its product offerings to clothing, accessories, and even various overstocked merchandise through its subsidiary companies Hsieh, Compared to Enron, the company is small, employing approximately 2, people at its headquarters in Las Vegas, Nevada and in its warehouse in Kentucky.
Zappos does not just differ in size; it differs drastically in its business paradigm as well. The company places its emphasis on developing its culture and core values around the happiness of both its employees and its customers Hsieh, It is surprising to learn that the company lacked a formal statement of core values for the first six years of its existence Hsieh, Hsieh was familiar with the offsite retreat homework assignment used by most corporations and did not want to draft a document that failed to reflect the true culture of his employees.
Instead, Tony focused first on creating a dignified company culture: Hsieh even reinforced this culture by drafting a book of essays about company cultures comprised entirely of employee contributions Chafkin, Zappos eventually developed training programs designed to reinforce this internal framework Hsieh, Hsieh has even gone so far as to offer to pay employees to quit if they are not a cultural fit Taylor, It was Zappos employees who eventually persuaded Hsieh that they needed a statement of values to represent the Zappos environment Hseih, Instead of taking his senior executives off-site to prepare such a statement, Hsieh borrowed the strategy used to create the culture book.
Hsieh emailed everyone in the company, asking for their input on what they believed were the core values of Zappos Chafkin, Then, like a gardener tending to plants, he pruned and watered certain ideas, combining similar values and expanding on others Hseih, Finally, they settled on ten core values, which remain unchanged even today: Create Fun and a Little Weirdness.
Be Adventurous, Creative, and Open-Minded. Pursue Growth and Learning. Build a Positive Team and Family Spirit.
Do More With Less. Be Passionate and Determined. Be Humble Hsieh,p. Once these foundational values were identified, Hsieh knew they had to take root within the organization Chafkin, Due to the varying natures of these issues, it is difficult to conclude whether or not any company or a supply chain partner is adhering to the ethical principles.
In the current business environment, the issues like fairness, justice and honesty are the main issues that are posing complex dilemma to the businesses. The competence statement is an integral part of the SRA's new approach to continuing competence.
For a solicitor, meeting the competences set out in the competence statement forms an integral part of the requirement to provide a proper standard of service in accordance .
Ethics in Business Communication Introduction Every business enterprises rely significantly on effective ethical communication.
Business communication is the cornerstone of organizational operations both within and outside the organization (Alejo, ). initiativeblog.coml issues in communication 1. ETHICAL ISSUES IN COMMUNICATION the moral issues which typically arise in business. 4. Ethics and communication • Ethical communication involves all the relevant information.
• It is true and accurate. • It avoids the language that manipulates, discriminates or exaggerates. A comprehensive, coeducational Catholic High school Diocese of Wollongong - Albion Park Act Justly, love tenderly and walk humbly with your God Micah Text Box 1 Suggested Contents of Mental Health Records.
CONTENT ISSUES • Identifying information: Name, record or file number (if any), address, telephone number, sex, birth date, marital status, next of kin (or parent/guardian), school or employment status, billing and financial information.